Leadership tips for those who are data-driven without losing sight of the customer, we all want to make a place where our patrons enjoy spending! We all learn from those we have worked for and wish to offer our experience as decision-makers for what it takes to be a good manager. We also need to work to sell to our supervisors funding into our department budgets to implement each.
Many of us have trouble remembering the chapter in the University management course textbook on how important it is to hear. But that chapter should have been drilled and drilled as it is most important and a foundation of being a good manager. Listen to everyone, not just your bosses, but also listening to customers and employees. Talk! They offer you insights, therefore, simply have the humility to ask…or just listen! The manager who has the patience to manage by walking around and listening. This makes you both visible, as well as accessible, which truly does make leading easier.
It’s easy to get caught up in the details, but we are here to remind you it’s the overall experience as much of what we do these days that is the commodity. Make it an experience as opposed to competing on price. Competing on price might offer short-term rewards but why would we want to lead to the bottom? Put your emphasis on each aspect of the presentation of product and staff interactions in order to provide a better overall experience that would effectively differentiate you from competitors.
There is never a time to not be innovative. Staying on top means watching for and detecting changes in tastes and habits, embracing new technology, creating a culture of detection of ideas and work towards improvement. This doesn’t mean simply managing the product. It also means innovative in managing the procedures and the sequences of how they are executed throughout our day-to-day operations. As our department budgets seem to not grow and with adding the pressures, we experience to grow revenues, you need to excel at doing more with less. Good managers get by, great ones innovate.
Can you be a servant leader? The days of just telling other people what to do are long gone. If we want to retain our best staff, we should always be asking where they want to go, observing what they want to do, and help them grow. It builds support, camaraderie, and a team. Finding out how your team works helps you determine talent and helps employees loosen up to you and share the hidden talents that you have no other way of knowing about. Seeking to understand before seeking to direct is an essential skill.
We want you to be open. You just plain must be available to change. Let us stop attempting to experience in the world and preach. Truly exceptional managers transcend stress to be warm personally and open to new ideas. Instead of hunkering down behind mathematical models and their own preconceptions, they make themselves open to trying new things. Find your ability to engage, to demonstrate your brightness by always being friendly, and thus being the one open to new ideas.
We want to close with something that truly demonstrates managers who succeed. They turn negatives into positives! Work to transform negative experiences, into at the least, a partially positive one. This can be achieved through experience, consideration and thought. By not accepting the negative as the final experience, you are well ahead of those who accept that negatives happen and that the implications are unavoidable. Move to the level of finding the positive and make your employee and customer experience to be a Yes!
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